The Blue Circle courier division currently has a total of 165 approved contractors operating motorbikes, pushbikes, cars, trays and vans up to one tonne capacity.
For the really urgent deliveries we will allocate the first vehicle available and deliver direct while providing a proof of delivery online.
Picked up and delivered within 2 hours (Melbourne Business District) and 2½ hours within the Melbourne metropolitan area.
A 4 hour pick up and delivery anywhere within the Melbourne metropolitan
area.
This is achieved through a fully networked computerised dispatch and
vehicle allocation system. The system continuously monitors the locations
of each contractor and recommends the most cost effective route for
each task.
This assists operators in reducing pick up times, providing accurate
estimated time of arrivals and efficient fleet utilization all of which
delivers a quality service to you, our customer.
Direct Delivery:
The driver that collects is the one who delivers.
This reduces the opportunity for loss or damage.
Insurance:
Insurance is available on request.
30 Day Terms:
No need to pay for up front delivery stickers, we will bill you at the
end of each month.
We have a development team whose role is to assist customers to find
and implement solutions to distribute their products and services. For
major clients we undertake scheduled performance review meetings to
ensure all your expectations are being met.
Performance reports with key performance indicators are tabled at these
meetings.
All contractors at Blue Circle are professional, self employed contractors
who must meet our stringent criteria for selection.
Uniformed and decaled, they are highly visible and security cleared.
Our people are the key to our extraordinary growth and success. Each
year we recruit graduates into our management recruitment program. This
guarantees we continue to have experienced people to provide the most
intuitive and analytical “brains” in the business. Our people
are encouraged and assisted to undertake regular training and development
programs.
Despite the size and sophistication of our operations, delays can occur.
Our customer service operators are highly trained to monitor all booking
for potential problem in pick up times or other difficulties. As soon
as one is detected they will alert you.
These calls are then logged and forms part of our quality procedure
which is managed by our Quality Manager.
The division obtained the quality accreditation in 1995 and has maintained
and updated over time to re-certificate in ISO 9001:2000.
Our aim is to give our customers the job price even before we undertake
the work. The charge will reflect the level of service and complexity
of your requirement.
Booking via the web and tracking of jobs can be done online. Click below:
